BB&T

Reviews

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  I Recently moved to Bloomington, and my account has been blocked at least 7 times so far... I understand that they have the fraud monitoring thing going on, but Damn! This morning, I woke up and tried logging into my account, and got an error message saying I should call the Fraud Department. After calling and verifying my information and confirming that a recent transaction was done by me, they asked me to go into my local branch to verify my Info... I now live in the state of Illinois and BB&T HAS NO BRANCH HERE! How am I supposed to do that??? Catch a flight to Maryland just to confirm my Identity so I can use My OWN MONEY?? You guys are a joke and I'm closing my 4 year old account as soon as I get a chance to!
  By Mindy, August 24, 2017
• ★ ☆ ☆ ☆ ☆
  The supervisor made unpleasant expressions when I told her I had 8 separate small deposits. Also had the same reaction when she found one of my deposit's bills were not in order. She said "ok, when you make a deposit YOU HAVE TO have the bills in order." I apologized bc honestly I didn't know how that one was all mixed up. But she still made an unhappy expression, which made me feel uncomfortable. Next time I'll go to a different location instead.
  By emely figueroa, March 31, 2017

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